How Long Does ASOS Take to Deliver to Ireland?

Shopping on ASOS is convenient, but delivery times vary depending on location. If you're ordering from Ireland, you might wonder how long your package will take to arrive.

ASOS delivery to Ireland typically takes 3-7 working days for standard shipping and 2-3 working days for express delivery. However, delays can occur due to customs, weather, or high order volumes.

Knowing the estimated delivery time is important, but understanding shipping costs, customs fees, and potential issues is just as crucial. Let’s explore these topics in detail.

Do I Have to Pay Customs from the USA to Ireland?

When ordering from ASOS to Ireland, customs charges can be confusing. Many shoppers are unsure if they need to pay extra fees.

Yes, if you order from ASOS’s US or UK store and the package is valued over €150, you may have to pay customs duty¹. VAT is also applicable on all orders above €22. These charges depend on Irish import laws.

ASOS Delivery Arrival

How Customs Charges Work for ASOS Orders to Ireland

Since Brexit, customs rules have changed for deliveries to Ireland, especially from the UK. Here’s what you need to know:

1. Customs and VAT Breakdown

• VAT (23%) applies to orders over €22.
• Customs Duty applies if your order is above €150.
• If your package is shipped from an EU warehouse, no customs fees apply.

2. How to Avoid Extra Charges

• Check the shipping origin – If ordering from ASOS EU, you won’t be charged extra.
• Choose ‘Duties Paid’ at checkout – ASOS sometimes offers prepaid customs options.
• Order smaller amounts – Splitting orders under €150 can help avoid customs duty.

If customs fees apply, you will need to pay before your package is delivered, usually through An Post or the courier handling your order.

What If My ASOS Order Didn't Arrive?

Delayed or missing deliveries can be frustrating, especially if you need your order for an event or special occasion.

If your ASOS order didn’t arrive, check your tracking details first. If the package is marked as delivered but you haven’t received it, contact ASOS customer service within 30 days to report the issue.

What to Do If Your ASOS Order Is Late or Missing

Before panicking, follow these steps to locate your missing order:

1. Check Your Tracking Information

• Log into your ASOS account and go to "My Orders".
• Click on your order to view live tracking updates.
• If tracking hasn’t updated in a few days, your package may be delayed.

2. Check With Your Local Delivery Service

• In Ireland, ASOS packages are often delivered by An Post, Fastway, or DHL.
• If tracking says "delivered" but you didn’t receive it, contact the courier.

3. Report the Missing Order to ASOS

• If your package is lost in transit, ASOS may offer a replacement or refund.
• If your package is stuck in customs, you might need to pay import duties before it’s released.

ASOS requires you to report missing orders within 30 days of the estimated delivery date. After that, they may not process a refund.

How Much Does ASOS Charge for Shipping?

ASOS offers different shipping options to Ireland², each with different costs and delivery speeds.

ASOS charges €4.99 for standard shipping and €9.99 for express delivery to Ireland. ASOS Premier Delivery³ (€18.99 per year) offers unlimited next-day shipping on eligible orders.

ASOS Shipping Costs and Delivery Options to Ireland

1. Is ASOS Premier Delivery Worth It?

• If you order frequently, the €18.99 annual fee saves money on shipping.
• You get unlimited next-day delivery for a year.
• Not all items are eligible, so check at checkout.

2. How to Get Free Shipping?

• ASOS sometimes offers free shipping promotions.
• Orders over €50 may qualify for free standard shipping (check current ASOS terms).

Knowing your shipping options helps you save money and get your orders faster.

What If My ASOS Order Was Stolen?

If your ASOS package was marked as delivered but is missing, you might be dealing with a stolen order.

If your ASOS order was stolen, check your tracking information first. If it was marked ‘delivered’ but you didn’t receive it, contact ASOS customer service within 30 days to report the issue. ASOS may issue a refund or replacement, but investigations can take time.

What to Do If Your ASOS Package Was Stolen

Stolen packages are becoming more common, especially with doorstep deliveries. Here’s what you should do:

1. Check Your Tracking Status

• See if your package was left at a pickup point.
• Look for a photo or proof of delivery from the courier.

2. Check With Neighbors or Building Security

• Sometimes couriers leave packages with neighbors or at reception.

3. Contact the Courier

• In Ireland, ASOS deliveries are handled by An Post, DHL, or Fastway.
• If the courier confirms delivery but you didn’t receive it, ask them to investigate.

4. Report the Theft to ASOS

• Log into "My Orders" and select "Report an Issue".
• Provide proof of non-delivery (such as courier response or security footage).
• ASOS may issue a refund or send a replacement.

5. Preventing Future Package Theft

• Use a secure delivery address (work, a friend’s place, or a parcel locker).
• If available, choose signature-required delivery.

ASOS investigates stolen orders on a case-by-case basis. If this happens to you, report it as soon as possible.

Conclusion

ASOS delivers to Ireland within 3-7 days for standard shipping and 2-3 days for express. Customs fees may apply if ordering from outside the EU, and missing or stolen packages should be reported quickly. Understanding ASOS’s shipping policies helps ensure smooth and stress-free shopping.