Does Zara have free shipping?

Zara offers trendy fashion at affordable prices, but does it provide free shipping¹? Many shoppers want to know if they can avoid shipping fees when ordering online.

Zara offers free shipping on orders above a certain amount, which varies by country. Otherwise, standard shipping fees apply. Express shipping is always paid.

Want to know more about Zara’s shipping, return policies, and refund rules? Let’s dive in.

Does Zara have free returns online?

Returning online purchases can be tricky, but does Zara allow free returns?

Zara offers free in-store returns, but online returns may require a small return shipping fee, depending on your country.

Luxury Shopping Experience

Zara’s return policy:

How to return items to Zara:

1. In-store (Free) – Bring the item and receipt to any Zara location.
2. Online (Fee may apply) – Request a return through the Zara website and print a return label.
3. Returning a damaged item – Contact Zara customer service for assistance.

How to avoid return fees:

• Return items in-store instead of shipping them back.
• Make sure you order the correct size using the “Find My Size” tool.
• Check reviews and materials before buying to avoid unnecessary returns.

How do you get free shipping at Zara?

Zara doesn’t always offer free shipping, but there are ways to avoid paying for delivery.

Zara provides free shipping on orders that meet a minimum spending threshold, which varies by country. In some cases, in-store pickup is also free.

Ways to get free shipping at Zara:

Zara’s free shipping minimums (estimated by region):

Best way to save on shipping:

• Combine purchases to meet the free shipping minimum.
• Check for Zara's occasional free shipping promos.
• Use in-store pickup whenever available.

Does Zara do price adjustments?

Some retailers refund the price difference if an item goes on sale shortly after purchase, but does Zara?

No, Zara does not offer price adjustments². If an item you bought goes on sale, you must return it and repurchase it at the lower price.

How to get a lower price on Zara items:

Why does Zara not offer price adjustments?

• Encourages impulse buying – Customers don’t wait for markdowns.
• Fast fashion model – Inventory moves quickly, and restocks are rare.
• Strict return policy – Zara prefers customers follow its 30-day return rule.

Does Zara refund stolen packages?

Lost or stolen packages are a concern for online shoppers, but does Zara take responsibility?

Zara does not automatically refund stolen packages. However, if your order is lost or stolen, you should contact Zara’s customer service and the shipping carrier to file a claim.

What to do if your Zara package is stolen:

How to prevent package theft:

• Choose in-store pickup – Safer than home delivery.
• Use a secure delivery address – Send packages to a workplace or a parcel locker.
• Track your order – Keep an eye on your package’s expected arrival date.

Conclusion

Zara offers free shipping when you meet a minimum order amount but charges return shipping fees³ for online returns. In-store returns are always free. Unlike some brands, Zara does not do price adjustments, so returning and repurchasing is the only way to get a lower price. If a package is stolen, refunds are not guaranteed, but you can contact Zara and the shipping carrier to file a claim.