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What is your policy on shipping insurance?

Question: What is your policy on shipping insurance?
Answer: By default, we do not purchase insurance for shipments.

JF Apparel is not liable for any loss or delays that occur once the goods have been handed over to the carrier, including situations where goods are lost or held at customs in the destination country.

We strongly recommend that you purchase insurance based on the invoice value of your goods to protect against such unforeseen events. This ensures that your shipment is covered in the event of loss, damage, or delays during transit.

Door-to-Door Logistics Service: For our door-to-door logistics service, we offer additional insurance coverage for your goods. This extra layer of protection ensures that your shipment is fully covered from the point of origin to the final destination, providing peace of mind throughout the entire shipping process.

Key Points:

  • No Default Insurance: We do not automatically insure shipments.
  • Liability: JF Apparel is not responsible for any loss or delays after the goods are handed over to the carrier.
  • Recommendation: Purchase insurance based on the invoice value of your goods to safeguard against potential issues during shipping.
  • Door-to-Door Insurance: Additional insurance coverage is available for door-to-door logistics services to fully protect your shipment.

For further inquiries or to discuss your specific insurance needs, please feel free to contact us.

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